Thanks for reaching out! If your heated glove liners aren't powering on or heating properly, follow the steps below to ensure everything is set up correctly.

 Step 1: Charge Your Batteries Fully

Before first use, charge your batteries for at least 6 hours for a full charge. Here’s how to understand the charging indicators on your charger:

•  Flashing or steady red – Both batteries are charging

•  Flashing red/green – One battery is charged, the other is still charging

•  Flashing or steady green – Both batteries are fully charged

Make sure the batteries are fully charged before proceeding.

 Step 2: Connect the Batteries to the Gloves

• Insert each fully charged battery into the designated battery pocket and plug it securely into the glove's power cable.

 Step 3: Power On the Glove Liners

• Press and hold the power button on each glove for 3 seconds.

• The power button should illuminate to indicate that the glove is on.

 Step 4: Adjust the Heat Level

• Tap the power button to cycle through the heat settings. The button color will change to reflect the current heat level:

  • (Color indicators vary by model – refer to your user manual if needed.)

 Step 5: Power Off the Gloves

• To turn off the gloves, press and hold the power button for 3 seconds until the light turns off.

 Still Need Help?

If you're experiencing any issues:

• Double-check that both batteries are fully charged and properly connected.

• Confirm that you’re pressing and holding the glove’s power button for a full 3 seconds.

• Let us know which step you're having trouble with so we can assist you more effectively.

We’re here to help! If you have any additional questions or need support, don’t hesitate to reach out.